Once an order is confirmed, 1NutriSpace Organic Private Limited will not accept return or refund requests. However, in any of the below situations, we are more than happy to work with our patrons to find an amicable solution that is fair to all parties.
In case of a damaged product- 1NutriSpace Organic Private Limited needs to be notified of the damaged product within 5 days from the delivery date via email to info@jaglicious.com.
- In the email, please send the order number, an image of the invoice, 1 outer box image and 2 clear images of the damaged product.
- In case of multiple item shipments, only the affected product can be returned and replaced.
- We will be happy to re-send and replace the product(s) promptly, and we will work with you on providing an amicable solution.
- Emails will be responded to within 24-48 hours and full assistance will be provided thereafter.
- 1NutriSpace Organic Private Limited needs to be notified of the missing product within 5 days from the delivery date via email to info@jaglicious.com.
- In the email, please send the order number, an image of the invoice, 1 outer box image and 2 clear images of the opened box with all items received.
- We will be unable to accept a refund request, but we will be happy to promptly re-send the missing product.
- Emails will be responded to within 24-48 hours and full assistance will be provided thereafter.
- 1NutriSpace Organic Private Limited needs to be notified of spoilage within 10 days from the delivery date via email to info@jaglicious.com.
- In the email, please share the order number, the date of packaging / date of manufacture, and clear images or a video of the product.
- We will be unable to accept returns due to variance in taste, texture, colour or aroma. This is because our products are completely natural and made mostly by hand, so no two batches will be identical. No compromise is made in the natural production process or in the use of the best natural ingredients, and we ensure that maximum nutritional value is retained.
- We will work with you on providing an amicable solution.
- The product will be replaced after due investigation and diligence, and we assure a fair outcome at all times.
- Emails will be responded to within 24-48 hours and full assistance will be provided thereafter.
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